Case Studies

Creating a central processing point to enhance oversight of law enforcement.

Intueor is the prime contractor in working with a partner and the client, a state Department of Justice, in implementing a Citizen Complaint Database and Reporting System (CCDRS) to enhance oversight of law enforcement. Recent state legislation created a division within the Department of Justice to review the use-of-force policies and required a state prosecutor to investigate incidents of officer-involved shootings that result in the death of an unarmed civilian, and post the reports of that investigation online.

In response to the 2020 public demonstrations against systemic racism and police brutality, lawmakers of the client's home state enacted a series of reforms aimed at enhancing oversight of law enforcement. This wave of reforms included creating the Citizen Complaint Database and Reporting System (CCDRS), which will serve as a fast-moving, central processing point for reporting and managing incoming complaints against law enforcement.

Intueor is helping the client's with:

• Skilled, experienced counsel to perform design review, design consultation, implementation, and security engineering to help build out the Citizen Complaint Database and Reporting System (CCDRS) module and reporting dashboards.  
• Advise DOJ staff on technical configurations, improvements,  stabilization, and issue remediation.
• Document and assist in the development of operational roles, processes, and procedures.


Intueor is on track to roll out the solutions on an accelerated timeline, with the Citizen Complaint Database and Reporting System (CCDRS) going live in July 2021.